Tanium Patch Management for ServiceNow IT Operations - Tech Talks #104
In this episode of Tech Talks, Ahsley welcomes Saqib Khan, the field CIO for ServiceNow at Tanium, for a discussion about and a demonstration of Tanium Patch Management for ServiceNow IT Operations. In this video, Saquib highlights the benefits of integration, setup, and functionality.
Introducing Tanium Patch Management for ServiceNow IT Operations
Tanium Patch Management for ServiceNow IT Operations empowers IT teams to enhance efficiency, manage costs effectively, and mitigate risks through comprehensive patch lifecycle management and intuitive drag-and-drop workflow automation.
Benefits of integration: The integration streamlines patch management, reduces manual processes, and helps meet patching SLAs by automating change requests and deployments.
Key features: Tanium Patch Management integrates with ServiceNow to import patch definitions and statuses, create reports, and automate patch deployments through change requests.
Licensing requirements: To use the integration, customers need Tanium Patch and ServiceNow ITSM, with additional dependencies on the integration core SDK.
Setup process: The setup involves installing the integration core and configuring two steps to sync patch definitions and statuses, which is a simple and quick process.
Automated workflows: The integration enables fully automated workflows for patching, including creating change requests, adding endpoints, and deploying patches, significantly reducing manual effort.
Future enhancements: Future enhancements will include AI-driven features for predictive intelligence and confidence in patch deployment, with more details to be shared at upcoming events.
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