What's New in Tanium Digital Employee Experience (DEX) – Tanium Tech Talks #96

In today’s fast-paced digital landscape, ensuring a seamless and productive digital experience for employees is more crucial than ever.

Joining host Ashley McGlone in this Tech Talk episode is Maayan Sela, product manager for the Digital Employee Experience solution area at Tanium, to discuss the latest updates to Tanium’s DEX modules, Performance and Engage, which offer innovative capabilities to enhance how employees interact with digital tools, ultimately boosting productivity and satisfaction.

Download the Ultimate Guide to DEX

Key takeaways

What is DEX?: Learn how DEX is used to measure and improve how employees interact with digital tools, including software, hardware, and IT services, aiming to enhance employee sentiment and automate repetitive IT tasks.
Updates to Tanium Performance: The Performance module now includes performance alerts, allowing notifications to be sent outside the Tanium platform, and network telemetry, which adds three new network event types to allow users to track process latency and identify specific processes causing issues.
Updates to Tanium Engage: Tanium Engage now includes push notifications to enable IT to proactively communicate issues to employees and include remediation actions like links or tasks, customizable notification themes to match their organization’s branding, the ability to translate notifications and surveys based on the end user’s OS locale, and consolidate employee sentiment and performance scores into one place.
See product demos of these new features: Watch walkthroughs around customizing and enabling performance alerts by setting specific conditions and thresholds and how to view alerts in the Performance Workbench to take actions, such as marking them in progress, resolved, or dismissed, and drilling down into specific endpoint details. Additionally, see how customizing themes can ensure employees recognize messages as legitimate, the new multi-language support options, and the power of the DEX dashboard.
Upcoming Tanium DEX enhancements: Learn what’s being worked on for Tanium Performance and Tanium Engage, including the addition of metrics like boot and log-on events to provide more detailed insights into device performance and notification and survey templates to make it easier to create and customize these communications.

Additional resources

What’s new in Tanium Engage announcement
What’s new in Tanium Performance announcement
Introduction to Tanium Digital Employee Experience – Tech Talk #68