Tanium Consolidates Tools, Provides Real-Time Endpoint Visibility to Help Recovery Centers of America with Mission to Save 1 Million Lives

KIRKLAND, Wash., October 3, 2024 – Tanium, the industry’s only provider of Converged Endpoint Management (XEM), today announced that its XEM platform has significantly influenced the risk profile, budget, and IT environment of Recovery Centers of America (RCA), a healthcare network specializing in substance use disorder treatment with facilities in the East, Midwest, and South. Offering real-time visibility, control, and remediation through a unified console on a single platform, Tanium also enabled RCA to remove complex legacy and endpoint tools that were difficult, or even impossible, to integrate while enhancing endpoint patching and monitoring, software development, and inventory management across their vast environment.

“When the IT endpoints of SUD recovery centers are vulnerable, the organization’s capability to deliver optimal patient care is compromised and downtime simply not an option. This is what sets Tanium apart as an industry leader, offering unparalleled real-time visibility across all endpoints at scale, instilling confidence and delivering the power of certainty to customers around the world,” said Steve Daheb, Chief Marketing Officer, Tanium. “Visibility constitutes the first layer of defense and Tanium rapidly identifies missing endpoints lacking proper security measures. We pride ourselves on helping organizations locate every endpoint, whether managed or unmanaged, allowing them and other organizations to focus on their overarching mission.”

Leveraging the award-winning Tanium platform, RCA successfully reduced the number of identified vulnerabilities by 80 percent in just two weeks, shrinking workloads and increasing bandwidth across IT and Security teams. Tanium’s ability to deliver patch management, application deployment, and vulnerability detection in one package also allowed RCA to eliminate the need to license, operate, or maintain multiple tools, resulting in substantial cost savings. As a result, over the past three years, the RCA IT budget’s share of gross revenue has decreased from nearly 10 percent to just above 3 percent.

“Everybody has a role to play in the patient experience, whether that’s a technician that’s onsite, to the senior leadership team itself,” said Lancer Seaman, CIO, Recovery Centers of America. “IT has a direct impact on every patient that comes through the door.”

Additionally, RCA is utilizing Tanium in conjunction with ServiceNow to supply the ServiceNow Configuration Management Database (CMDB) with real-time and complete asset data for IT service management, asset management, and operations management workflows. By maximizing the capabilities from both the Tanium and ServiceNow platforms working in synchrony, customers can remove costly integrations from a multitude of point solutions and benefit from a single endpoint agent all through the Tanium XEM platform.

“Ultimately, the buck stops with me. So, if there’s a risk in the environment then it falls on my shoulders,” said Seaman. “Tanium allows me to sleep better at night knowing that we can identify what the risks are, and we can address them in a very quick and timely manner.”

For insights on how customers enhance security and remain mission-focused with Tanium’s XEM platform, visit: www.tanium.com/customers/recovery-centers-of-america.  

About Tanium
Tanium delivers the industry’s only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium’s customers include more than 40% of the Fortune 100, 7 of the top 10 U.S. retailers, 9 of the top 10 U.S. commercial banks, all 6 branches of the U.S. military, and MODs and DODs around the world. It also partners with the world’s biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X.  

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The information described herein is for general informational purposes only. This information is not a commitment, warranty, offer, promise, or legal obligation for us to deliver any future products, features, or functionality, and is not intended to be, and shall not be deemed to be, incorporated into any contract. The actual timing of any product, feature, or functionality that is ultimately made available may be different from what is described.